Cancel aa flight booked with miles full#

Getting a positive result when your points booking is cancelled is a lot easier when the airline whose miles you used is also the airline flying – aka operating – the flight. This is one of the many reasons that points are a great way to speculatively plan future travel right now, with the hope it goes ahead, but little to lose if it does not.

Cancel aa flight booked with miles full#

If you need to cancel a flight booked with points for your own reasons, cancellations at least 7 days in advance typically receive a full refund of the points, and only a minimal cancellation or change fee under $100. The key here is the airline, not you, must be the one cancelling the flight. Basically, you have the choice of a new flight, or a full refund of whatever you used to pay with, be it cash, vouchers, miles or all. If an airline cancels your flight booked with points, they must also offer the alternative of a refund for the points and any flight vouchers used, such as 2-for-1 companion tickets. The airline told them award space only for re-booking, but the customer engaged the local regulator ( CAA) which promptly told the airline their stance was inaccurate and the customer must be accommodated on any flight. Worst case hang up and call back, or ask for a supervisor who better understands law.Ī friend of GSTP once had a points booking with a major airline in Asia cancelled. You should push back, because you’re entitled to any date the cabin is for sale. You call, and they tell you to find another date with points availability. If the airline cancels your flight however, that’s not how it works – they must put you on the flight of your choosing, provided seats are available using cash or points.Įxample: you book a flight on an airline with amazing first class suites, and the flight gets cancelled. Flight Cancellation: It Doesn’t Matter How You PaidĪirlines like to play hardball with points bookings, telling people they’ll need to work with other dates that offer availability using points. Here’s a breakdown of what rights you have for re-booking. One question I’ve gotten a lot of recently is about what happens if the airline cancels your points booking, and what happens to any vouchers used during that booking. In a world where points and miles are everywhere, from things as simple as sipping lattes in the sun, not all bookings are paid for with cash, and many are paid with miles. All the literal travel rage in recent months centered around airlines refusing to refund passengers who’d paid considerable amounts of money in cash, and were legally due one.